Elegance Esencia Agent App Privacy Policy

Last updated: April 24, 2026

This policy explains how Elegance Esencia collects and uses information when you use the Elegance Esencia Agent App.

1. Data We Collect

Agent profile data, such as full name, phone number, and service categories.
Work-related booking data, including accepted offers and booking statuses.
Location data while handling active bookings and navigation to customer locations.
Device and technical data including push token and device identifier.

2. How We Use Data

To assign and manage bookings in real time.
To provide navigation and location updates for active services.
To send critical service and booking notifications.

3. Data Sharing

We share necessary job-related details with customers for fulfilled bookings. We may also use secure infrastructure providers to run platform services.

4. Data Retention

Data is retained as required for operations, legal compliance, and dispute handling.

5. Your Rights